We're here to help!

Have a question? Send us a message below and we'll be in touch soon.
If you'd rather find answers on your own, our support page is a great place to start.


Frequently Asked Questions

When will the direct sales features go live?

The direct sales tools are currently in development and expected to roll out in mid-2026. We’re not announcing a specific date yet, because we want to ensure the launch is smooth, secure, and built correctly for authors. That’s why your subscription doesn’t begin until direct sales are live. In the meantime, you’re getting bonus months free along with the 30% off Early Adopter pricing.

What if I already have a domain/website somewhere else?

You'll have the opportunity to rebuild your website using our professionally designed, author-focused templates. When you're ready, you can redirect your existing domain to The Bookshelf, so everything is managed in one place. 

Do you have a free trial I can try first?

The Bookshelf does not offer a free trial, but we encourage you to give it a try for 30% off as an Early Adopter, knowing that you can always change your mind within 30 days if you feel it's not right for you.

What's your return policy?

We offer a 30-day refund so you can try Bookshelf with confidence.

If you register a domain through The Bookshelf, your refund will be reduced by $20 to cover the cost of securing your domain. We believe your custom domain should always stay yours, even if you leave. It’s your name, your brand, your home on the internet and you can take it wherever you want, no strings attached.